Right up until I'd the opportunity to get Tracy Paul over the cellphone I could recognize her and she was incredibly nicely
I've always been a loyal client to AA and do not consider any of your consumers really should be handled With this way!
We are very annoyed aiming to learn about our edge miles. Account quantities BBB88568 and 18NH898. We have been scheduled to fly to India March 2012 and all flights to India have been canceled. We need to know our miles status and if any miles have already been canceled we want them reinstated.
I termed AA this early morning and I used to be notified which they discovered the vehicle seat in NYC. Will probably be leaving NYC this afternoon and we be at my dwelling sometime these days or tomorrow.
Moments have changed and its quite unhappy. BTW – Our flight to Madrid was with Iberia plus the encounter was the complete reverse! The plane was vibrant, clean and fashionable plus the food stuff choices were appetizing and the attendants had been aware about meals ingredients. Clearly it can be achieved suitable!
My friend of mine booked my mom a reservation from haiti to miami fl I paid her $three hundred to get me the fares nevertheless she did not told me the flight will likely be reserving with a nonrevenue flight it was a ridicullus second for all of us, quesion I have if the seat is just not assurance why did she took The cash from me
On our final journey the leg of the excursion from lax to Dallas was the worst I’ve at any time experienced .The seating was so tight I could not read through a magazine as a result of tightness of your seating I feel the plane was an A 320 ,you should contact me there are a couple factors about the service on the whole,thank you, Brian Galbally
getting in touch with a true human being at AA consumer service is beside impossible. The Website record a cell phone number, which happens to be for cargo Which only references a Website that is certainly no help at all.
I had been on keep for approximately forty helpful site minutes, with standard ‘updates’ from a supervisor named Tony…who was speaking to some unidentified Division to examine on the second, missing voucher….when…yes,, I used to be Slice off! I named back…only to become explained to the wait around can be 18-25 minutes. I’m still waiting on this get in touch with back. This excursion may be the journey of the life time for my spouse, a wounded veteran and cancer survivor.
I can not imagine you board passengers previous to doing your checks about the aircraft. Leaving your clients stuck for more than 2 hrs without to minimal facts is full bullshit. While you're mainly similar to just about every airline On this regard, it’s only not appropriate to take care of your shoppers in this manner.
Record locator AQRPGM my working experience Along with the ticket agent for the Miami Global Airport was terrible. Arrived two several hours prior to my flight given that the flight was boarding I'd my boarding move I desire to Get headset came again and also the ticket agent claimed I didn’t Use a boarding pass.
I would love a person to simply call me regarding the three worst purchaser service phone calls I've ever experienced these days. Email me first since the representative stated I'm able to only get it done in composing. #flysouthwest. #behelpfulfail
Doubt if everyone reads this but AA will be the worst airline on the planet. Didn’t fly them For several years due to inside complications.
I remaining LGA August 26, 2015 and also have my baggage assert ticket but want a duplicate of my airlinet ticket mainly because I arrived dwelling to locate my jewelry and purse have been missing from my luggage – I have submitted a assert bu they need a copy of my ticket and I am able to’t find it – can u send me a replica of it or tell me how I can find it — everything else was in tact almost nothing disturbed except these things and purse was laying of best and jewellery was in aspect pocket